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Terms & Conditions

The following terms and conditions may be updated and amended at a later date, for this reason we suggest you check back regularly to make sure you are aware of all term and conditions which may affect you as a customer.

Trading Relationship

In these Terms and Conditions "we" and "us" mean Oceanic Square Pty Limited ABN 82 010 805 053 trading as Prices Plus of 14 Horizon Drive Beenleigh, QLD 4207 Australia, and "you" means you the customer. These Terms and Conditions together with your order constitute the entire contract between us and you for the supply of products. The contract cannot be varied unless we agree to vary it in writing or by email. 

Legal Capacity To Transact

If you are under the age of eighteen (18) years you cannot place orders with Prices Plus. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should Prices Plus suffer any damage or other losses as a result of a transaction entered into by a minor, Prices Plus reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Prices Plus. 

Australian Sales Only

We only sell and ship products within Australia. We will not make deliveries outside of Australia. 

Placing Your Order

You may place an order by filling in the Order Form on the Prices Plus web site and clicking the "Order" button. When you place your order, we will issue you with an Order Number. We will do this by email. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. Information contained on the Prices Plus website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any products; however, Prices Plus will make every effort to supply products to you. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email. We do not, however, formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your order after payment is received, we will contact you by email or telephone within 2 business days. 

GST

All prices include GST where GST is applicable. 

Payment Methods And Currency

All transactions processed and prices quoted on the Prices Plus website are in Australian Dollars.
Prices Plus Web Store will accept the following methods of payment

  • Visa
  • MasterCard
  • PayPal

Prices Plus Stores will accept the payment methods below

  • Cash
  • EFTPOS Debit Cards
  • Visa
  • Mastercard
  • Basic Card
  • American Express
  • Diners Card (Selected Stores Only)

We cannot accept credit cards issued by banks outside of Australia and at times we may ask for further identification before we process your credit card.

Pricing Policy

Prices Plus always seeks to list products with the most competitive prices. Prices Plus reserves the right to change prices for products displayed at Prices Plus at any time. The price of products shown excludes shipping costs. Shipping cost is shown separately on checkout page and is calculated based on how many and what items you place in your shopping cart. 

Processing

Payment processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding QLD Public holidays. We process credit card payments after you click the "Order" button. Prices Plus reserves the right to cancel the transaction at any time. We will email a tax invoice to you with your Order Confirmation. Please retain your tax invoice as this is your proof of purchase.

Subject to these Terms and Conditions, we will supply to you the products indicated on your Order Confirmation. When your order items have been dispatched, we will email you to confirm shipment of each item, including a tracking number for each item if applicable. 

Shipping Of Your Order

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your goods within 1 to 2 business days after we receive your payment, delivery will then take between 1 and 10 days depending on your location. The estimated delivery times are in business days (Monday through Friday) excluding Australian Public holidays. Although every effort is made to ship your order according to the estimated delivery times provided, estimated shipping times may change due to changes in supply or circumstances beyond our control.

Shipping costs are based on flat rage shipping and costs will be dependant of the state of delivery. Selected large and bulky items may incur an individual flat rate cost per item based on the weight or cubic equivalent weight of the shipment. We ship orders via through the reliable and trusted services of Direct Freight Express Couriers. Once the parcel is collected for delivery by Direct Freight Express Couriers, all customers receive a tracking email containing all the necessary information needed to track your order until delivery.

For more information regarding shipping please refer to www.pricesplus.com.au/shipping-handling/

Coupons

Prices Plus in its absolute discretion may from time to time provide Coupons to existing and/or new customers. Coupons can only be used as discounts towards the payment of products on our website. Coupons can only be used in accordance with the Terms and Conditions under which the Coupons are issued. Any Terms and Conditions governing the use of a Coupon will accompany that Coupon. Prices Plus will determine the content of Terms and Conditions governing Coupons in its absolute discretion. 

Refund Credits

We may credit Your Account with a Refund Credit from time to time this will be in the form of a gift certificate that can be used as payment for goods and services supplied on Prices Plus website. Prices Plus will only provide Refund Credits to the account that the original purchase was in the name of.

(RA) Return Authorisation Number

A Return Authorisation number is required for all replacement Products, refunds and credits.

Where Prices Plus has provisionally determined that a Product is to be repaired, replaced or credited you will be issued with an RA. Products cannot be returned without an RA. The Product should be returned to Prices Plus within 10 working days of the issuance of the RA. Where possible, all Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the Product. If the accessories are not included, only a partial refund or credit will be applied. 

Your Responsibility

Prices Plus will not provide a refund or replace a product that has been misused, mishandled or incorrectly installed or serviced. It is the responsibility of the customer to ensure that all instructions and advice or warnings given by the manufacturer or supplier are followed.

For further assistance with product returns, please Email Customer Service.

Statutory Conditions and Warranties

Statutory conditions and warranties apply. Nothing in these Terms and Conditions excludes the application of those statutory conditions and warranties. For more information about your rights as a consumer, see the ACCC website at www.accc.gov.au or download a free copy of the Warranties and Refunds Guide from the following address: http://www.accc.gov.au/content/index.phtml/itemId/322947.  

Manufacturer Warranty

Some products sold through Prices Plus are serviced and supported by the manufacturer or supplier in accordance with the warranty information provided on the listing. 

Our Liability

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data, death, serious injury or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) in question. 

Your Data

By placing your order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your order. 

Credit Card Fraud and Prevention Procedures

Whilst Prices Plus employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Prices Plus will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

When you place your order by credit card you may be sent an email from customer service requesting further information, such as a copy of your credit card and drivers license for identification. After verification this information will be destroyed. In this case, until your order has passed internal Fraud Prevention procedure checks, your order will remain on pending status. If you do not provide the requested information within 7 days, your order will be cancelled and your payment will be refunded back via the method in which you paid. These information requests are sent to help protect credit card account holders from online fraud.

Intellectual Property

Prices Plus and all represented logo’s, slogans,  images, trademarks and conceptions are intellectual property owned by Prices Plus or the its trading partner and may not be used or copied without written consent from Prices Plus or the trademark owner.

Correction of Discrepancies and Errors

Whilst Prices Plus makes every effort possible to keep our site accurate and up to date, there are sometimes minor errors which may appear on our website. Prices Plus reserves the right to amend any errors what so ever at it’s discretion without notification.

Force Majeure

Prices Plus shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Prices Plus, and Prices Plus shall be entitled to a reasonable extension of time for the performance of such obligations. 

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Queensland and shall be subject to the non-exclusive jurisdiction of the courts of Queensland.

General

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Prices Plus. Any unauthorised assignment shall be deemed null and void. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition. Prices Plus reserves the right to change the Terms and Conditions of sale at any time. No Prices Plus employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

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